How can we help?
Email supportCommon questions
How do I connect my Google Business Profile?
Sign in with the Google account that manages your Business Profile, leave the Business Profile permission checked, and choose your location.
How do drafts sound like me?
ReviewLine learns from your past Google replies, or from four sample reviews you answer during setup. Redo it anytime from the Voice tab.
Can I change how bad reviews are answered?
Yes. In the Voice tab, choose Professional redirect or Match my voice for 1 to 3-star reviews. Nothing posts until you tap Post reply.
How do I hear about new reviews?
ReviewLine checks for new reviews about once an hour and emails you each one with a reply already drafted. Turn email alerts on or off in Settings. Check your spam folder if they don't arrive.
How do I cancel my subscription?
On the web, open Settings, then Manage billing. If you subscribed in the iPhone app, go to iOS Settings, tap your name, then Subscriptions.
How do I delete my account?
Open Settings, then Delete account. Your data is removed permanently and Google is disconnected. Replies you already posted stay on Google.